Customer Service Basics Consultant Lydia Ramsey

Lydia Ramsey

Lydia Ramsey is a business etiquette expert, professional speaker, corporate trainer and author of "Manner That Sell - Adding The Polish That Builds Profits". She has been quoted or featured in The New York Times, Investors' Business Daily, Entrepreneur, Inc., Real Simple and Woman's Day. For more information about her programs, products and services, e-mail Lydia or visit her web site www.manners thatsell.com.


Featured Articles on The Sideroad:

Business > Business Attire
» Proper Business Attire

Business > Business Etiquette
» International Business Etiquette Tips
» Meeting Etiquette
» Office Party Etiquette
» Body Language In Business
» Greeting Card Etiquette
» Call Transfer Etiquette
» Meeting and Greeting Clients
» Business Note Etiquette: Sending Handwritten Notes
» Voice Mail Answer System Etiquette
» Business Meal Etiquette
» Working With Disabled Employees
» Proper Table Manners: Using Utensils
» Business Meal Etiquette: The Soup Course
» Party Etiquette: How To Handle Messy Food
» Business Manners for Job Interviewers

Business > Career Advice
» Business Email Etiquette: Maintaining a Professional Image

Business > Customer Service Basics
» Dealing With Angry Customers

Business > Sales
» First Impressions: How Seven Seconds Can Make a Deal
» Phone Answering Skill: How to Make a Great First Impression

For permission to reprint articles, please contact Lydia Ramsey directly. If no email address is listed, visit the website listed above.