Customer Loyalty Consultant Anne M. Obarski

Anne M. Obarski is “The Eye on Performance!” As a professional speaker and trainer, Anne helps companies focus on the profit building service strategies that will keep their customers coming back. Anne presents nationwide keynotes, break-out sessions and customized training in the area of customer service. She has written “Surprising Secrets of Mystery Shoppers” and “Real World Customer Service Strategies That Work“. For more information visit her website at www.merchandise concepts.com.

Featured Articles on The Sideroad:

Business > Customer Loyalty

» Customer Care: Making Every Customer Feel Special

» Bring Customers Back And Improve Your Sales By Asking The Right Questions

» Building Customer Loyalty by Making your Business Contagious

» Four Foundations For Customer Loyalty

» Customer Loyalty: Going to the Dogs

» Customer Appreciation: How To Avoid Losing Customers Through Poor Service

» Word of Mouth Advertising Tips

Business > Customer Service

» The Challenges of Generation Y Employees and Customer Service

» Don’t Let a Bad Attitude Employee Contaminate your Workplace

» The Keys to Good Customer Service

» Employee Training Programs: The Four Service Elements Every Program Must Cover

» Earning Customer Trust

» Five Steps to Improve Employee Morale

» Improving Customer Service: Taking It Personally

» Consistent Customer Service

» Mystery Shopping Program: How to Make It Work For Your Business

» Dissatisfied Customers: How to Deal With A Cranky Customer

» Customer Service: Five Points To Work On Every Day

» Customer Satisfaction: Differentiate Yourself From The Competition

» Powerful Words To Use When Dealing With Customers

Business > Customer Service Basics

» Don’t Judge A Customer By The Clothes They Wear

» Greeting Customers

Business > Entrepreneur

» Increase Profit Margins by Improving Personal Margins

Business > Retail Services

» The Retail Business Is Like Show Business

» Retail Selling Tip: Finding Your Niche

» How to Hire and Keep Great Retail Employees

» Retail Customer Service: The Importance of Cleanliness

» Training Retail Employees

» Preparing For The Holiday Season

Business > Sales

» Selling the Sizzle

For permission to reprint articles, please contact Anne M. Obarski directly. If no email address is listed, visit the website listed above.